We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

🛍️ Eligibility for Returns

• Items must be in the same condition you received them—unworn or unused, with tags, and in their original packaging.
• A receipt or proof of purchase is required for all returns.
• To start a return, contact us at support@happycraftsy.com.

📦 Damages & Issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you received the wrong item. We’ll evaluate the issue and make it right.

❌ Non-Returnable Items

• Custom or personalized products
• All clearance, discontinued, and final sale items are non-returnable and non-refundable. These products are offered at reduced prices and are not eligible for exchanges or returns unless they arrive damaged or defective.

🔄 Exchanges

The fastest way to get what you want is to return the item you have and make a new purchase once the return is accepted.

💳 Refunds

We’ll notify you once we’ve received and inspected your return. If approved, your refund will be issued to your original payment method. Please note, it may take time for your bank or credit card company to process the refund.

💸 Restocking Fee

Returns are subject to a 15% restocking fee. This fee covers inspection, repackaging, and administrative costs. It will be deducted from your refund once the returned item is received and approved.

We recommend reviewing your order carefully before completing your purchase. If you have any questions about a specific item, feel free to contact us prior to checkout